- Owned by DDW Corp Limited
- Years in operation 1
- Deadline 12 hours
- Revision policy Yes
- Refund policy Yes
- Special terms
- Top Quality Assurance
- Powerful software
- Clear and Fair Pricing System
- No visible cons
This Transcriberry review is quite different from the reviews we usually publish because the company itself is not a regular one. Unlike most helping services on the Internet, at Transciberry you can get help with transcriptions and not with writing from scratch.
Let’s say you have a lecture recorded and now need to write everything down. With this service, you don’t have to listen to the record over and over again: you just need to hire the company and let them do everything for you. It sounds like a place to save lots of time, right? If you are also interested, continue reading.
What is Transcriberry.com?
As you understand from the title, Transcriberry is a company that provides transcription and other types of assistance to people from over the world. It has been on the market for quite a while and doesn’t have many competitors. Transcriptions take time, attention, and skills, so it is really hard to find a reliable and professional service. But it seems that we have already found one! To learn more about the order, we have placed and the results we obtained, go on reading. We will tell you about their services, prices, specialists, and much more!
Types of Provided Services
There are still not so many Transcriberry reviews on the Internet because these services are not that popular. However, most people agree that Transcriberry.com provides the biggest list of services compared to other companies. Let us enumerate the main types of transcription they are able to deal with:
- Speech to text;
- Audio to text;
- Manual and automated;
- Video to text.
You can also order foreign subtitles and translation. The company has professional experts not only with native English but also Spanish, French, and other languages. Plus, you can choose from numerous file types. For example, AMR, AIFF/AIF, DSS, DVD, MP3, MOV, Webex, WMA, Quicktime, and others.
Prices and Banking Methods
Transcriberry prices are very affordable, which means that you can hire the agency even with a limited budget. Below we will discuss their prices on each of the services:
- Transcription. $1.25 per minute. This service provides only human transcription within 12 hours. The company transcribes not only regular but complicated files with several speakers and accents.
- Foreign subtitles. $3-7 per minute.
- Automated transcription. 25 cents per minute. It is completed in a matter of minutes and has an 80%+ accuracy. This option is great for files of the highest quality.
- Translation. The price depends on the language. For example, Arabic – $3/min and Italian – $5/min. At the moment, there service translates from and to 15 languages.
You can pay for the services using credit cards and PayPal.
Discounts and Extras
Even though there is no information about the promotions on the website, you can contact the support team and ask about valid offers. The absence of clear information is the only disadvantage we have noticed at Transcriberry.com, but the managers were very attentive and offered us a few outstanding offers.
Plus, you get three extras for free which usually cost a fortune at other similar companies: 12-hour delivery, multiple speakers, and different accents. Thus, when turning to Transcriberry you save much money even without a discount or promotion.
Website – Navigation and Design
Transcriberry.com is a modern and good-looking website. It has a stylish logo, attractive color scheme, and great fonts. The designers surely did a great job on creating the layout, and the developers knew how to make the website convenient to you.
The navigation is great, so even if it is your first time using the service, you will understand how everything works in a matter of seconds. You see the following buttons on the home page – Manual Transcription, Automated Transcription, Foreign Subtitles, Translation, Trusted By, Services, and Sign In. By pressing the necessary button, you are immediately redirected to the requested page. Plus, at the bottom of the website, you can find plenty of useful information.
Making an Order
How do you use Transcriberry? Everything’s as easy as one-to-three:
- Upload the audio/video file after creating an account. Many accepted formats ensure that even the rarest documents can be transcribed, subtitled, or translated.
- Let our team of transcribers do the job. We hire only the best specialists and follow a series of quality control tests for the best results.
- Get the transcription. When it is completed, you receive an email notification and can head to your personal account to download the document.
Unlike one of the many companies on the market, Transcriberry.com doesn’t have different deadlines. They guarantee an urgent result within 12 hours! Not depending on the assignment. To be honest, we were rather surprised with such an option and asked the managers whether it is correct.
Yes, it is. We have made an order of our own, and the file was completed in 11 hours. This is the fastest we have ever received the document, even though the format and clarity were far from perfect.
Quality of Experts
Even though there is not much information on the website about the transcribers and translators, our own experience and reviews on the Internet show that Transcriberry experts are professional, skilled, and attentive.
We have hired one for the assignment: Zoom business conference, and the result was great. We could communicate with the specialist directly, ask for updates, and monitor progress through a personal account. According to the support team, there are hundreds of specialists, and each person is a specialist in at least one particular area. This means that you are always assigned with a specialist who has worked on similar tasks in the past.
Quality of Transcriptions
The main part of our review – the quality of content – deserves maximum attention. As we have already mentioned, our team ordered transcription of a Zoom conference. It was a business meeting with foreign customers, so it required attention to detail, knowledge of Spanish, and understanding of trade peculiarities.
We were surprised to receive a document of such perfect quality. Nothing was missed, and the transcriber has documented even the slightest details. We don’t know how much time this task would take for another company, but Transcriberry did everything in 11 hours!
No matter how hard we tried, we didn’t find any mistakes or missed parts in the document. In two days, the support team even contacted us to find out whether we were satisfied with the result.
The support team at Transcriberry is more than great. We contacted them to find out more about the company and their services and received comprehensive answers even though it was almost midnight.
To contact the agents, you can choose one of the numerous options: email, live chat, or phone. They even have accounts on Twitter, Instagram, and Facebook. The support team is professional, attentive, and is ready to answer as many questions as needed. 10/10, definitely!
Reputation and Provided Guarantees
Asking yourself is Transcriberry reliable? Then this section is exactly what you need. At this company, you will find all the necessary guarantees to feel safe and protected:
- Terms of service. In this broad section, you can learn about the services they provide, as well as the terms and definitions, fees, experts, and other important issues. Everything is written in clear and simple language.
When it comes to online reputation, this service can boast a lot. There are numerous positive comments on the Internet where you can find out more about Transcriberry services and quality. We have found only a few negative reviews, but they concerned minor issues. And our own positive experience shows how great this company is!
We are sure that in the modern market it is not enough to provide quality services. A company needs to offer extra features to boost the convenience and loyalty of its customers. Fortunately, at Transcriberry.com, you will find lots of such things. For example, communication via social media, a blog with useful details, and lots of other features. Plus, in the personal account, you can get access to outstanding deals and unique offers.
Is Transcriberry legal? Can I trust them? After conducting research, we can give a positive answer to these questions. The system is safe and protected, the quality of transcriptions is perfect, and there are lots of other perks to expect. The support agents told us that the list of translation language pairs is constantly increasing, so we can expect more and more services with time.
If you are looking for a place to order transcriptions, subtitles, or translation, we lightheartedly recommend Transcriberry.