- Owned by DDW Corp Limited
- Years in operation 5
- Minimal price per page $10
- Deadline 3 hours
- Revision policy No
- Refund policy No
- Wide range of services
- Modern website design
- Terrible customer support
- Unsatisfactory quality of work performed
A large number of services have been checked by us. The customers’ reviews have been carefully learned, and small projects were also ordered by us in order to find out for our readers whether all writing services are equally good. On our way, we met another service that people were talking about. We formed our own opinion, and let’s figure it out together.
Who is SuperbPaper.com?
This is a small writing company (based on their own words) that does not do a large amount of work and orders but creates essays and other written works without focusing on a large flow of orders.
They declare that their writers are professors in various fields of science and have the necessary qualifications. Superbpaper.com offers a wide range of writing services. How good they are, we’ll figure it out further based on feedback from Reddit, Trustpilot, and many other resources.
Kinds of Services Provided by the Company
Often an indicator of professionalism is the fact that the company can provide the consumer with a wide range of services. But this is relevant only in the case of high-quality implementation of each of them. Unfortunately, Superbpaper.com only sounds good on its website pages. The list of their declared services includes:
- Paper work such as essay (any type), research paper, coursework, critical thinking, case study, annotated bibliography, article review, assignment, biographies, book report, book/movie review, business plan, creative writing, critical review, literary analysis, presentation or speech, reaction paper, research proposal, a summary of online lectures.
- Admissions: admission essay, application essay, cover letter, personal statement, statement of purpose.
- Editorial work: editing, formatting, paraphrasing, proofreading.
Impressive, right? But this list is just a good job of the writers who created the website.
Prices for Services Provided by superbpaper.com
The prices seem to be affordable if you do not take into account the fact that the price is indicated for 1 page of work. Also, the price for the same work will be different if it needs to be done there faster. Let’s look at the price using an example of writing an essay: the price of 1 page of work for a high school costs 10 dollars if you decide to get it in 14 days. But if you have a deadline and need to have it in 3 hours, the price per page will increase to 38 dollars.
If we are talking about academic work for the Ph.D. level, the prices for the same type of work will be as follows: the finished work in 14 days will cost 29 dollars, and the same work done in 1 day will be equal to 58 dollars. This price difference is only relevant if the writers are actually of the highest academic level.
Discounts and Special Offers
One of the types of discounts that you can be guaranteed to take advantage of is a discount for new users of 5%. Quite a small offer, given the high competition in the market for these services. When ordering for the first time, you must enter the promo code “NEWCUSTOMER.”
The second option is to subscribe to their updates and receive emails with special offers. We did this and never received any information for 2 weeks of subscription other than advertising this service and attempting to persuade us to use their services.
Of all of the things we said above, actually, it only works a 5% discount for a new customer.
Perception and Level of Usability of the Website
The website looks pretty simple and does not evoke unusual emotions. Starting to get acquainted with the content, we noticed that it is not so easy to find the necessary information because sometimes it is not in a separate thematic section, but, for example, on the main page. When placing an order, we were faced with a form that is not very well visually designed and confusing. This opinion is also voiced by many former users of this service.
Standard templates were used to develop the website, which indicates the desire of the creators to save money on the product. But we think everyone will agree that a website is a business card of a company that requires more attention.
The ordering window, as we have already mentioned, is not too easy to precept. You will need to fill in the following fields to send your task:
- Paper details such as academic level (high school, college, university, master’s, Ph.D.), type of paper, subject or discipline, topic, paper instructions (optional), sources, additional materials, paper format (MLA, APA, Chicago/Turabian, Harvard, Not applicable or other).
- The price calculation that will appear after you indicate: number of pages, select double or single-spaced, final deadline (from 3 hours to 15 days), category of the writer, number of PowerPoint slides, additional services.
- Personal information: e-mail, name, country, phone number and payment system( PayPal or credit card).
Despite the fact that we filled out the form quickly and correctly, we encountered an error after submitting it. The service did not confirm that our order was accepted.
The next day, without receiving any feedback from SuperbPaper.com about our order, we contacted the support service, which said that our order did not exist in the system, and they asked us to repeat it. The time lost by us could affect the customer’s studies if he has a deadline.
We thought it was an accident and continued to look at the reviews on Reddit and Trustpilot about the level of service and the speed of order delivery. 9 out of 10 reviews talked about untimely order fulfillment. The bottom line is that the time is counted not from the moment the order is received but from the moment when the writer begins to fulfill it. And when that time comes – you cannot be sure.
Competence and Quality of Writers
The service tells us on the main page that they do not have a huge team of writers (which will affect the fact of the speed of work). They promise us quality, not quantity. But these words seem not to be true, drawing conclusions from our own experience and real feedback from students who have already used the service.
After receiving our essay, we got the impression that it was created by a writer who was hired without a proficiency test. Sometimes, an inexperienced student wrote the article: it included naive reasoning and was written with grammatical and punctuation mistakes. Several reviews were also about that their work was written by means of copying from Internet resources, which is totally unacceptable.
The Level of Writing
As we mentioned above, students often receive work copied from sources on the Internet. This is not a very good move on the part of the company, given the fact that nowadays, there are many free resources for checking plagiarism. We also mentioned that users complain about the depth of thoughts and conclusions in their writing.
These things lead us to believe that our orders are, in fact, carried out by unskilled writers. Good reviews about this company look so perfect that they seem to be written because of the money. The quality of the paper does not correspond to the declared one and deserves a lot of criticism.
Quality and Responsiveness of Customer Support
When we faced the problem that no one replied to us about our order, we wrote them an email a few hours later, to which we did not receive an answer. After that, we decided to call customer support directly the next day after making the order. We had to call three times, after which we finally managed to talk to the consultant. He answered us with indifference and coldness despite the fact that there was a real problem. After the phone call, there was no feeling that the company values its customers.
Service Reputation Created by Articles and Real Reviews
We found many nice articles on the internet about SuperbPaper.com writing service. But they were all too good and at the same time contradictory in the same things. After a personal acquaintance with the service, we concluded that their reputation was most likely created artificially since we did not receive the declared quality of written work and customer support services.
Special offers provided to us by SuperbPaper.com are a plagiarism response that will cost you 9.99 dollars, a VIP client service that will provide you with more attention than all other customers can have, and an abstract paper service with the price of 14.99 dollars. In other matters, services do not have a good enough level; therefore, the need to spend additional money is questioned.
General Conclusions about Superbpaper.com Writing Services
The response speed of the customer support service is quite slow, which indicates a small number of employees. The customers of SuperbPaper.com and we as well have concluded that the work we received was written by an unqualified writer, which says not the best things about the company. Prices are quite high, the same as the rest of competitors have, but the quality of services is several times lower.
The Decision to Choose the Best Essay Writing Services
You will not be able to compensate for the money spent, time and nerves if you accidentally contact the wrong writing company. To avoid making our mistakes, always use the services that have already been tested and are in the first lines of the ratings. May your writing paper always be perfect!