- Owned by Careersboost Limited
- Years in operation 17
- Minimal price per page $21.99
- Deadline 3 hours
- Revision policy No
- Refund policy No
- Extensive list of services
- 15% BestEssays discount code for new customers
- Exciting and modern website design
- The support team is very aggressive in responding to customer complaints
- Company has fake reviews
Every student today needs help from a professional writer. The educational program is too overwhelming, which harms the physical and psychological state of the student. When you go to a writing company, there is nothing wrong with that. Yet, there is a risk of getting scammed. We will analyze one of the oldest writing companies – Bestessays, and answer frequently asked questions: Is the company legal? Is the service reliable? Are the authors native English speakers?
What is BestEssays.com?
BestEssays.com is an academic paper writing company. The company is owned by Yuri Mizyuk, who owns Universal Research Inc. The main headquarters are located in Ukraine. According to Yuri Mizyuk, the service has existed since 1997. But based on the data from the web archive, the company has been fully operational since 2004.
BestEssays.com is often confused with EssayWriters.net, and this is not surprising. EssayWriters.net is a similar academic platform to help complete student assignments, but orders come from BestEssays.com. Hence BestEssays.com controls the activities of EssayWriters.net. We also know that Universal Research Inc owns Ninjaessays.com, Rushessay.com, Superiorpapers.com.
Types of Services BestEssays Provides
BestEssays.com has a very extensive list of services. The authors are ready to help with such tasks:
- Admission essay.
- Custom essay.
- Personal statement.
- Scholarship essay.
- Annotated bibliography.
- Book report.
- Book review.
- Business plan.
- Capstone project.
- Case study.
- Term paper.
- Lab report and much more.
Despite the large list of services, the company cannot cope with the tasks, but we will later discuss this.
Prices & Payment Options
The average price per page of the essay for ten days is $ 21.99. Compared to other writing companies, this is expensive. The price increases depending on the quality level:
- High School.
As the company set a high price point, we expected to get the highest quality paper. But we can say with confidence that the price does not match the quality. Many company employees complain that the company charges a large percentage for their work – writers receive only half of the money they earn.
About payment methods, they are quite extensive. The company accepts payment by MasterCard, Visa cards, online payments Maestro, American Express, Discover, Wire Transfer.
Discounts & Special Offers
Students who provide services for the first time on this website can receive a 15% BestEssays discount code. At first glance, the discount is big, but this is just a marketing move. The company has set too high prices for the paper, and you will not be able to reduce the initial cost of the document significantly.
You do not need to search for this code on the website. When you place an order for the first time, the program automatically applies a 15% discount. If you continue to order papers from this company, you can get a 5-15% discount – it all depends on the number of pages. You can also get additional advantageous offers if you subscribe to the newsletter.
Website’s Design & Usability
The website design is exciting and modern. The color scheme includes purple, orange, white, blue. On the home page, you can find the benefits of the company. The order form is also present on the main page. The website has many sections to help you get to know the company better. In the lower right corner, there is an online chat button. We were too annoyed by the banner offering to subscribe to the newsletter, as it covers half of the page. On the home page, you can see statistics:
- The number of active authors.
- The number of orders for today.
- The percentage of satisfied customers.
Note that the percentage of satisfied customers is far from 100. Therefore the company has many disadvantages, which we will talk about a little later.
The company has developed a special order form. To order, you need to follow three steps:
- Specify paper type, number of pages, and deadline.
- Choose an academic level, topic, style, amount of resources, and additional ordering requirements.
- Specify contact information – they are necessary for the company to contact you to clarify the details.
The form is quite simple and did not cause any doubts in us.
The company offers to write a paper for you in three hours – this is the shortest possible time. However, the authors do not have time to complete the task in three hours – this is reported by the clients who collaborated with them. The question arises – why does the company promise to create an article in three hours and does not fulfill its obligations? The answer to this question is simple – students in a panic can buy into such a tempting offer without even reading the reviews. When deadlines are running out, students look for the best solution to the problem. BestEssays.com leverages students’ trust and wants to make as much money as possible by risking its reputation.
Quality of Writers
Best Essays writers are the biggest problem. Since the headquarters of BestEssays.com is located in Ukraine, the company accordingly cooperates with Ukrainian writers. No matter how educated a Ukrainian writer is, he cannot replace a native speaker of English. American writers have a particular style, manner of writing and know the flaws of their native language. We were surprised that the company offers assistance to students in Australia, Canada, Great Britain. Can Ukrainian freelancers help these students without knowing the formatting rules? Of course not! When they make such a promise, they lie.
To assess the quality of the papers, we placed an order for an admission essay for ten days. The company priced it at $ 30. We hoped to get a high-quality paper as the prices are so high. But it was a complete failure.
We were unable to communicate with the author. The managers claimed that they would notify us about the progress of the work, but again it was a deception – we did not receive any messages. Moreover, we asked to show the draft but were refused – the reason is not known, the company ignored us. We received the essay one day late, which confirms that the company is not meeting deadlines.
Now about the quality – it’s disgusting. The article was not creative. The author barely covered the topic and did not take into account our requirements. It seems that the author worked according to the same pattern. The author used general terms and information that does not support the thesis – as if it were an article from an encyclopedia.
When we reported the bugs to the manager, we got a very rude response. The agent assured us that it was we who filled out the order form incorrectly. Therefore, we sent a screenshot with the order and requirements to defend our position. After that, the manager said that the author acted according to the instructions, and they refused us free editing, indicating that we had the necessary paper. There were also grammatical, lexical, spelling errors, and plagiarism in the text.
The support team is very aggressive in responding to customer complaints, given our experience. They are completely incompetent in services and not ready to solve problems. We had to tweak the document ourselves to show their mistakes. The company has blocked our account and chat access. If you want adequate help, look for another place.
Online Reputation & Guarantees
Is BestEssays.com legit? No – the company is badly fulfilling its obligations. This is evidenced not only by our experience but also by customer reviews on the Internet. BestEssays.com has fake reviews – they contain keywords that allow the company to take leading positions in the search results. Moreover, all the reviews are positive. We studied Sitejabber to find out what real customers think of the company. On this platform, we found a lot of negative reviews about BestEssays. Students complained that the company takes too long to process the order, and if they cannot complete the assignment, they do not report it. Students also pointed out that the company does not adhere to deadlines, uses a lot of plagiarism, and lacks knowledge. Therefore, BestEssays.com’s online reputation has been damaged.
For an additional fee, the company offers a TOP 10 writer list. The rest of the students then have to cooperate with writers who do not have the highest education, the required qualifications? A shame! Also, for $ 9.99, you can purchase VIP support. Well, it may not be as rude to communicate with you as with us, but this is a very dubious function. Is it ethical on the part of the company to choose whom to answer first, to provide support and how to communicate? This is not allowed, according to business ethics! For $ 5.5, the company offers proofreading and text editing. Some companies include this service in the price – this approach shows how much the company wants to get more money. For $ 4.4, you can buy a plagiarism report – another shameful privilege. Such information should go along with the essay and require additional payment for this incorrectly.
We have rated BestEssays on all criteria to provide an unbiased review. From the data obtained, our estimate is 1.1/10. The company has set high prices, cheats with discounts, offers infamous additional features, customer support is rude to customers, authors miss deadlines, and are not native English speakers. We are completely disappointed and do not recommend cooperating with BestEssays.
Select Top Essays Writing Service
If you are unsure of which writing company to choose, check out our list of the best essay services. The companies selected by the experts received a high rating in all criteria. Also, companies do not deceive customers, deliver papers on time, understand many disciplines, provide inexpensive services, and are in touch 24/7.